YOUTH PORTAL
GET HELP
This is your front door to support. You don’t have to know what you need. We’ll help you find the right next step.
If you’re worried about yourself or someone else, you’re in the right place.
IN COLLABORATION WITH
AM I IN DANGER RIGHT NOW?
If you or someone else is in immediate danger, call 111.
If you’re having a mental health crisis, call 111 and say “mental health crisis”.
This includes:
Thoughts about ending your life
Making plans to hurt yourself (or someone else)
Self-harm or serious injury
Feeling completely out of control or disconnected from reality
GETTING URGENT HELP IS OKAY. YOU DESERVE SUPPORT.
TALK TO SOMEONE RIGHT NOW. FREE. CONFIDENTIAL. 24/7.
You can reach out anytime. These services are here to listen, not judge
1737
Call or text 1737. Talk with a trained counsellor, anytime.
www.1737.org.nzYouthline
0800 376 633 or text 234. Support for young people, 24/7.
www.youthline.co.nzSuicide Crisis Helpline
0508 828 865. If you or someone you know is thinking about suicide.
www.lifeline.org.nzSamaritans
0800 72 66 66. Support when things feel overwhelming.
www.samaritans.org.nzHealthline
0800 611 116. Health advice and help figuring out what to do next.
www.healthy.org.nzSafe to Talk
0800 044 334 or text 4334. Support for anyone who has experienced sexual harm.
www.safetotalk.nzARE YOU WORRIED ABOUT ABUSE OR SAFETY?
If someone is being hurt, neglected, or abused, getting help early matters.
If they are under 16 years old
Call Oranga Tamariki on 0508 326 459
www.orangatamariki.govt.nzIf they are 17 years or older
Call Police on 111 if there is immediate danger
www.police.govt.nzYou’re not getting someone in trouble. You’re helping keep them safe.
FIND SUPPORT NEAR YOU
If you want ongoing support, counselling, or services in your area, these tools can help you search by location, age, culture, and cost.
Wellbeing Support
Find mental health and wellbeing services near you, including youth, kaupapa Māori, and Pacific-led support.
www.wellbeingsupport.health.nzMindfit NZ
Search for therapists and health professionals by what you’re looking for and where you live.
www.mindfitnz.co.nzTalking Works
Find counsellors based on cost, identity, and what you want support with.
www.talkingworks.co.nz/listing-category/counsellorsFamily Works
Works Support for whānau and families, based on your region.
www.ps.org.nz/family-works-nzBetterHelp
Online counselling you can access from home.
www.betterhelp.comSUPPORT FOR SPECIFIC NEEDS
You’re not alone in what you’re going through. There are services that focus on different experiences and identities.
Outline
Rainbow and trans and non-binary support. Phone and online chat.
www.outline.org.nzWhat's Up
Phone counselling for young people, 11am–11pm.
www.whatsup.co.nzNetsafe
Help with online harm, bullying see scams, or digital safety.
www.netsafe.org.nzAnxiety NZ
24/7 support for anxiety, plus tools and courses.
www.anxiety.org.nzAlcohol and Drug Helpline
0800 787 797. Free, confidential support.
www.alcoholdrughelp.org.nzDO THINGS AT YOUR OWN PACE
If you’re not ready to talk to someone yet, that’s okay. These free tools can help you learn, reflect, and build skills in your own time.
The Lowdown
Learn about mental health and how to get support.
www.thelowdown.co.nzSmall Steps
Tools to relax, breathe, and manage stress.
www.smallsteps.org.nzJust a Thought
Online courses for anxiety, depression, sleep, and wellbeing.
www.justathought.co.nzSPARX
Interactive tools to help with tough emotions.
www.sparx.org.nzAunty Dee
A short quiz to help with everyday challenges.
www.auntydee.co.nzBodySafe
Information about healthy relationships and sex.
www.bodysafe.nzNOT SURE WHERE TO START?
That’s okay. You’re not expected to have it all figured out.
You can:
Talk to one of the services above
Reach out to someone you trust
Get help from our collaboration partner Here to Help U, who can connect you with local support or arrange a call back
Here to Help U partners with Youth Voices Action so you can get one-on-one support from people in your community.
You don’t have to take this step alone.
ONLINE HELP WITH A REAL PERSON
Share a few details about your needs, and one of our caring Connectors will reach out to you. You are not alone.
Building a more engaged community TOGETHER
Get in Touch
THE HISTORIC VILLAGE
159 Seventeenth Ave
Tauranga South 3112
MAILING ADDRESS
PO BOX 841, Tauranga 3144
